get a free school lunch meal plan!

 

SHOP, PREP, AND PACK NUTRITIONIST-CREATED SCHOOL LUNCHES IN JUST MINUTES A DAY

frequently asked questions

MANAGING YOUR ACCOUNT

Do you offer a free trial?

Yes, we offer a one-week free trial. You do not need to enter your payment information to try us out.

How much do your plans cost?

We offer 3 subscription plans:

  1. Monthly: Pay for one month at a time = $12
  2. Quarterly: Pay for three months at a time = $30 ($10/mo or a 17% savings from monthly plan)
  3. Semi-Annual: Pay for six months at a time = $48 ($8/mo or a 33% savings from monthly plan)

You will receive a plan weekly regardless of which plan you sign up for.

The monthly and quarterly plans auto-renew at the end of the pay period until you receive all 6 months of plans. After that, all plans automatically end.

Where's my meal plan?

You will receive your first weekly plan via email within an hour after signing up. After that, you will receive one plan per week on Thursday mornings. Your lunch plan will be emailed to the address you supplied at checkout. All you need to do is click on the button and the meal plan will download directly to your computer. You can save the file to your computer or print it. If you have not received your plan, please contact us using the form below or contact us at hello@lunchunpacked.com

Do you offer refunds?

No. We offer a one-week free trial so that you can check out our plans before you sign up. After you’ve subscribed, we do not offer a refund. If you cancel your subscription before the end of the current subscription period, we will not refund any fees already paid to us, regardless of how much time is left in the current subscription period.

Once you cancel, you will not receive any more plans. You can cancel at any time. Please reach out to us with any concerns at hello@lunchunpacked.com.

How do I cancel my subscription?

Please email hello@lunchunpacked.com to cancel your subscription.

How can I unsubscribe from email notifications?

You may opt out of receiving any, or all, marketing communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us at hello@lunchunpacked.com. We will continue to send you transactional emails (i.e., order confirmations, cancellations, etc.).

How can I change my billing information?

Please email hello@lunchunpacked.com to manage your billing information.

Do you have a smartphone app?

Not at this time, but we hope to one day! You can access the mobile version of our website on your smartphone.


PROMOS, REFERRALS, AFFILIATES

How do I apply a promo code?

You'll see the ability to add a discount code on our checkout page. After selecting your plan and accepting the "Terms of Service," you will see a box that says, “Have a discount code? Enter it here.”

How do I refer a friend?

We do not have a "refer-a-friend" program at this time. But if you are interested in getting a promo code for a friend, please email us at hello@lunchunpacked.

Do you have an affiliate program?

We do not have an affiliate program at this time.


UNDERSTANDING THE MEAL PLANS

What are the nutritional guidelines?

Lunch Unpacked’s nutrition criteria has been developed by a registered dietitian nutritionist (RDN) and adapted from recommendations of the American Academy of Pediatrics and Dietary Guidelines for Americans. For each age group, we seek to provide portions to meet the energy needs of an average child. However, energy needs for kids within age categories vary; so, it's okay to reduce portion sizes if you find your child requires less food, or add an additional snack if your child requires more.

The guidelines we use for our menus are not intended to take the place of medical advice. Please consult with a medical professional prior to using our subscription meal planning service because we are not a replacement for medical professionals, we do not employ clinical medical professionals, and we are not providing medical advice.

What is your policy on processed food?

Our goal is to offer wholesome meal plans with mainly fresh foods. For convenience, we also include nutrient-rich frozen and minimally processed foods. To make the meals fun and tasty for kids, we may include up to one item per day that is significantly processed (such as pretzels or pea crisp snacks). When significantly processed foods are included, we will often offer a fresh alternative. We recommend selecting foods that are free of artificial ingredients.

How much time does it take to prep the meals?

We keep Sunday Prep to under 20 minutes of active prep and weekdays to under 10 minutes, though most days are much faster than this. We offer shortcuts to reduce Sunday Prep for ultra busy weeks. Please note that this does not include clean up time. Cooking for more than one child will also increase the active prep time.

What if I have more than one child?

If your children are in the same age group, buy one plan. The shopping list and recipe prep accounts for up to three children.

If your children are in different age groups, we recommend buying the Preschool plan. The Preschool plan address choking hazards and has slightly smaller portions. You can always scale up slightly when packing for your school-aged child.

Buying two plans is unnecessary and can be annoying to juggle. Trust me, I've tried it!

What is the difference between the Preschool and School-Aged plans?

There are a few differences. First, the portion sizes in the preschool version are smaller to account for the lower caloric needs among the two- to four-year-old age group. Second, we exclude choking hazards and provide direction on how to limit choking risk while preparing the meals. Finally, though the food is largely the same between the two plans, we often show the components separated in the preschool version to account for little ones' general desire to eat single foods instead of mixtures.

Do the meals require reheating?

No. Most foods are prepared to be served cold. When we intend for foods to be served warm, we’ll recommend packing in an insulated container.

Can I prep the food the night before?

Yes, for the most part. All the meals have been tested after being packed and refrigerated overnight. For items we intend to be served warm, we recommend you rewarm it in the morning and pack in an insulated container.

What measurements are the meal plans in?

All cooking measurements are in the U.S. system of measurement. We do not currently support metric measurements.

Do you have breakfast and dinner plans?

Not at this time. If you are interested in breakfast and dinner plans, shoot us an email at hello@lunchunpacked and let us know.

Do you offer plans for special diets?

Our plans include substitutions for both nuts and dairy products. At this time, we do not offer plans for more specialty diets like gluten-free, vegetarian, or vegan. If you are interested in us adding plans for specialty diets, shoot us an email at hello@lunchunpacked and let us know.

Why do you only provide recipes for weekdays?

We wanted to allow for the meal flexibility that weekends typically bring. Whether it be dining out, preparing lunch together, or eating at grandma’s, we assumed that families don’t need as much meal planning on the weekend. Weekends are also an opportunity to use up any extra ingredients you may have from the week.

Will my kid eat the food?

Hopefully! We know kids can be picky, especially when it comes to new foods. In our “Welcome Guide,” we offer several strategies for parents of picky eaters to help their kids adjust to our menus – keep in mind it can take kids awhile to adapt to new foods and flavors. Try our Free Trial or sign up for our Monthly Plan to see if our plans will work for you and your child.

Have you addressed choking hazards?

In the Preschool plans, we have reduced choking hazards by not including large chunks of meat, cheese, or vegetables, whole nuts, whole grapes or cherry tomatoes, and popcorn. But you know your child best and you should use your judgment when packing your child’s lunch.

How do your plans minimize food waste?

Minimizing food waste helps save money and protect the environment. We use several strategies to minimize food waste, including:

Smart shopping lists. Our shopping lists show you the exact quantity of ingredients you need which prevents the purchase of impulse items and overbuying.

Appropriate portion sizes. Portion sizes are appropriately planned for kids in two different age categories. However, energy needs for kids within these age categories can still vary; so, it's okay to adjust if your child requires slightly less food.

“Enjoy the Extras!” tips. We routinely offer suggestions for how to use up extra ingredients, whether it be freezing peeled bananas for smoothies or using leftover marinara sauce for Friday night pizza making.

Food storage tips. We often give guidance on how long extra ingredients can last in the refrigerator or freezer to help you avoid throwing it away.

Reuse of ingredients. We try to reuse perishable ingredients several times throughout the week to limit excess.


Didn’t find what you were looking for? Contact us at hello@lunchunpacked.com